IMPORTANT INFORMATION ABOUT ORDER SHIPPING IN DECEMBER AND JANUARY 2024

 

Orders and delivery

 

Our warehouse in the Netherlands will be closed for operation during the period of 27.12.2023 - 01.01.2024. Orders placed between these dates won't be shipped until we begin processing again on the January 2nd (02.01.2024)

 

Returns and refunds

 

Any returns received during this period won't be processed until January 2nd (02.01.2024). We will resume processing refunds once your return has been scanned within a maximum of 30 days.

 

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Karhu is an international brand and we ship to most countries in the EU. Your order is prepared for shipment on business days the next morning after you placed your order. Typically, the warehouse is able to manage and send out your order the same day, or the next morning after they start processing it! Currently we aren’t able to offer you express shipping in the EU. The transit times below are indications of the transit time after your order has left the warehouse. Please note that our European warehouse is located in the Netherlands. On local holidays our warehouse is closed. 

 

Countries	Transit times in weekdays
Netherlands	1-2 Day(s)
Germany and Belgium	1 - 3 Day(s)
Sweden, Finland, France, Switzerland, Denmark, Italy, Poland, Spain, Austria, Czech Republic, Estonia and Latvia	2 - 5 Day(s)
Greece and the United Kingdom	5 - 7 Day(s)
Other European Countries	5 - 14 Day(s)

 

UK Delivery:

Karhu covers the taxes & fees of all delivery shipments to the UK. Karhu will cover the shipping cost of UK orders over £100. For orders that do not exceed £100, a £7.00 cost is applied to the order for standard shipping.

Karhu does not cover the cost of return shipments. If the recipient of an order would like to receive a return, they must ship (at their own cost) the package to the following address:

Karhu Holding BV

Station Court Unit 1
Station Lane, Hethersett NR9 3AY 

 

Switzerland Delivery: 

All orders will be shipped with FedEx and will cost £24.95, duties and taxes will be included and paid for by Karhu. No returns will be paid for by Karhu and are the responsibility of the recipient of the order. 

See the Return page for additional information. 

  

Finland Delivery:

Karhu will now be shipping orders to Finland using the carrier UPS. For more information about Budbee please visit their website here. .